Frequently Asked Questions

Do I need an appointment for an estimate?

No; an appointment for an estimate is not necessary.  B & E Auto Body has three trained estimators available to help you Monday through Friday 7:00am – 5:00pm.

What is the cost of an estimate?

There is no charge for an estimate.

How long do repairs take?

The length of auto body repairs is estimated based on the amount of damage to the vehicle, the availability of parts, and the insurance claim process.  When you bring your vehicle in for an estimate, B & E Auto Body will be able to determine the appropriate length of time for your auto body repair.

What is paintless dent repair?

The process of paintless dent repair or PDR is a technique used to repair small dents by massaging the dents out of the vehicle.  This process requires no paint to be applied after the repair.  Paintless dent repair is utilized on dents smaller than a half dollar size.

What are OEM parts?

OEM parts are “Original Equiment Manufacture” parts.  These parts are brand new from the manufacturer of your vehicle (GM, Ford, Chrysler, etc).

What are remanufactured parts?

When getting your vehicle repaired, you may hear the term remanufactured parts.  These parts are previously damaged parts that suppliers have restored to like new condition.  Typically you will hear front and rear bumbers being available as remanufactured parts.  At B & E Auto Body, we are sure to inspect every part that comes from a supplier to ensure quality.

Do you do mechanical work?

B & E Auto Body handles all mechanical work that is collision related.

Can you match paint color?

B & E Auto Body utilizes the latest in refinish technology, along with some of the industry’s best paint technicians to guaranty the best match available.

Do you have a rental car company that you prefer to use?

Conveniently located within one mile of our facility is Enterprise Rental Car, as well as Hertz Rental Car.  Please give us a call and we would be glad to assist you in making your appointment with the rental car agency of your choice.